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PrizeSuite plans give merchants access to giveaway, rewards, wallet, points, referrals, and storefront features depending on the selected plan.
Plan details may change over time, so always check Settings → Billing inside PrizeSuite for the current available plans and limits.
Where to view plans #
Inside PrizeSuite, go to:
Settings → Billing
There you can view:
- Current plan
- Available plans
- Trial status
- Billing approval status
- Usage or plan limits when available
- Upgrade options
What plans can affect #
Your plan may affect access to areas such as:
- Active giveaways
- Giveaway order limits
- Wallet Rewards
- Referrals
- Points Engine
- Store Credit transfer features
- Advanced reward features
- Usage limits
Trial access #
PrizeSuite may offer a trial period for eligible stores.
During the trial, you can set up the app, create pages, configure rewards, and test the customer flow before continuing with a paid plan.
Upgrading your plan #
To upgrade, open:
Settings → Billing
Choose the plan you want and approve the billing change through Shopify.
Cancelling or changing a plan #
Plan changes and subscription status are managed through Shopify billing.
If a plan is cancelled, access may continue until the end of the current billing period depending on Shopify’s subscription status and billing rules.
Recommended setup path #
For a new store, follow this order:
- Choose a plan or start your trial.
- Create the PrizeSuite storefront pages.
- Add the theme blocks.
- Create your first giveaway.
- Test the storefront.
- Review participants and winners.
- Enable rewards features such as Wallet, Points, and Referrals.
Need help? #
If you are unsure which plan to choose, start with the plan that matches your current giveaway needs, then upgrade later when your store needs more capacity or features.
