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This guide explains how to create your first giveaway campaign in PrizeSuite.

A giveaway campaign lets customers earn entries or tickets through eligible purchases, then lets you manage participants and select winners from inside the PrizeSuite admin.

Step 1: Open Giveaways #

Inside PrizeSuite, go to:

Giveaways

Click the button to create a new giveaway.

Step 2: Add giveaway details #

Enter the main giveaway information, such as:

• Giveaway name
• Giveaway image
• Campaign description
• Start date
• End date
• Giveaway status
• Display options

Use a clear title and image so customers understand what they can win.

Step 3: Choose the giveaway type #

Set up how customers can enter the giveaway.

PrizeSuite supports purchase-based giveaway flows where customers receive entries or tickets after eligible purchases.

Depending on your setup, the giveaway may be connected to a product or use a standalone giveaway checkout product.

Step 4: Configure ticket rules #

Set the ticket or entry rules for the giveaway.

You can configure settings such as:

• Ticket amount
• Ticket numbering
• Maximum tickets
• Customer entry limits
• Purchase-based entry rules
• Instant win options, if enabled

Keep the rules simple for your first campaign so it is easy to test.

Step 5: Configure display settings #

Review the storefront display options for the giveaway.

These settings control how giveaway information appears to customers, including sections, labels, images, and visibility options.

Step 6: Save or publish the giveaway #

When the setup is ready, save the giveaway.

Before sending traffic to the page, open the storefront preview and confirm the customer-facing giveaway page looks correct.

Step 7: Test the customer flow #

Before launching publicly, test the full flow:

1. Open the giveaway page.
2. Confirm the giveaway details load correctly.
3. Complete the intended customer entry or purchase flow.
4. Confirm entries or tickets are created after a valid order.
5. Open PrizeSuite → Participants and check that the participant appears.
6. Open My Rewards as a customer and confirm the giveaway activity appears.

Step 8: Monitor participants #

After launch, use the Participants section to review entries, tickets, customers, and order activity.

Step 9: Select winners #

When the giveaway ends, use the Winners tools inside PrizeSuite to manage winner selection and announcements.

Recommended first giveaway checklist #

Before launching your first giveaway, confirm:

• PrizeSuite billing or trial is active
• My Rewards, Giveaways, and Winners pages are created
• Theme app blocks are added
• The giveaway page loads on the storefront
• Ticket or entry rules are correct
• Test order or test flow works
• Participants appear in the admin
• My Rewards shows customer activity

Next step #

After creating your first giveaway, review the ticket settings and test the storefront customer flow.